Privacy Policy

At Frankie Brown - Illustrator & Printmaker, I am committed to protecting the privacy of my customers.

This privacy policy is designed to help you understand:

  • What information I gather
  • How I use it
  • What I do to protect it

This privacy policy will also assist you in making an informed decision when purchasing from this website (www.frankiebown.co.uk) or using any services I offer.

Information collected and how your data is used

This website is solely owned and run by the artist, “Frankie Brown”.

All personal information gathered or collected is given in a voluntary capacity by you; either as part of the ordering process, consenting to cookies, or signing up to the artist’s newsletter.

Frankie Brown will not share this information to any third party other than necessary to fulfil your request.

With your consent, the information you share with Frankie Brown will be used for the following purposes only:

  • To process any orders you may place
  • To send you email updates about your order
  • To include you on our newsletter email list
  • To contact you in regards to any email enquiries you may send
  • To help make informed business decisions and to improve the services on offer

Frankie Brown will securely store your personal information for the purposes of facilitating the above. After fulfilling the above requests and if your data is no longer required, your personal information will be deleted.

By opting-in to the artist’s newsletter, you may be contacted via email with updates on the artist’s latest work, upcoming events, or changes to this privacy policy. Such emails will be bi-annually or quarterly - Frankie Brown will not send regular spam. You can opt-out of these emails at any time by clicking ‘Unsubscribe’ in the footer of any newsletter sent to you.

Frankie Brown will not sell your personal information to any third party.

Processing orders

All orders are processed using Snipcart, an e-commerce platform which uses data encryption; ensuring Frankie Brown and Snipcart cannot access or store your financial information. All payments are processed via Paypal.

Keeping your data secure

Frankie Brown is serious about keeping your data secure. All personal information submitted and digitally stored is password protected and also requires two-factor authentication to access.

Frankie Brown will not store your data offline or in any physical format.

Controlling your information and how to opt out

If you have any questions or concerns about what data the artist may hold about you, or if you would like to retract any personal information, you can contact the artist directly at hello@frankiebrown.co.uk.

If you would like to opt out of any future contact from Frankie Brown at any time, you can do so by emailing the artist directly at hello@frankiebrown.co.uk.

Last updated: June 2021